FAQ

Yes. Our shades fit any standard UK ceiling fitting and come with additional washers to allow fitment to any existing bulb fitting — so they'll slide straight over your current pendant or bulb fitting with no rewiring required.

This includes standard E27 (screw) and B22 (bayonet) ceiling roses, as well as most non-standard fittings via the supplied washers.

Our shades must be used with LED bulbs only. Because the shades are made from eco-friendly PLA (a plant-based plastic), they should not be used with halogen, incandescent or other heat-producing bulbs, which can warp or damage the shade.

LED bulbs run cool, use less energy, and last far longer — so this is the standard choice for modern lighting anyway. Any standard E27 or B22 LED bulb from a supermarket or hardware shop will work.

Yes. All of our table lamps come fitted with a UK plug, ready to use straight out of the box. Just add a standard E27 or B22 LED bulb and plug in.

Dimensions vary by design and are listed on each individual product page. Most of our pendant shades sit between 20–30 cm in diameter or height. If you're unsure whether a particular shade will suit your space, message us with a photo of the room and we'll give you our honest opinion.

All of our lampshades, table lamps and home accessories are 3D printed from eco-friendly PLA — a plant-based, biodegradable bioplastic made primarily from corn starch or sugarcane. Unlike traditional plastics, PLA is renewable, low-impact, and recyclable through industrial composting.

Each piece is printed by us in Cumbria, designed in collaboration with Lunfardo Lab.

Yes — we love custom orders. We can print most of our designs in colours that aren't listed as standard. Just message us with the design and colour you have in mind and we'll let you know what's possible and confirm the price and timing.

Wipe gently with a dry microfibre cloth. Avoid water, solvents and abrasive cleaners. Do not submerge.

Because the shades are made from PLA, avoid leaving them in direct sunlight for prolonged periods or near sources of strong heat.

Our items are made to order. Typical lead time before dispatch is [LEAD TIME — e.g. 3–5 working days]. For custom colours or larger orders please allow a little longer; we'll always confirm timings by email if there's likely to be a delay.

We currently ship to [SHIPPING REGIONS — e.g. the UK, EU and US]. Shipping costs and estimated delivery times are calculated at checkout based on your address.

If your country isn't shown at checkout, message us — we may still be able to arrange a quote.

UK shipping is [£X / free over £X]. International shipping is calculated at checkout based on weight and destination. You'll see the exact cost before you confirm payment.

Once dispatched:

• UK: typically 2–3 working days
• EU: typically 5–7 working days
• Rest of world: typically 7–14 working days

You'll receive tracking by email as soon as your order leaves our workshop.

For orders shipped outside the UK, you may be liable for customs duties, VAT or other import fees once your parcel arrives in the destination country. These are set by your local customs authority and are the responsibility of the buyer. We have no way to calculate or pay these in advance.

[RETURNS POLICY — e.g. We accept returns within 14 days of delivery, provided the item is unused and in original packaging. As our items are made to order, custom colours and bespoke orders are non-returnable unless faulty.]

To start a return, message us at info@printiquedecor.co.uk with your order number.

We're sorry — that shouldn't happen, but if it does, please message us within 48 hours of delivery with your order number and a photo of the damage. We'll arrange a replacement or full refund as quickly as possible.

Because our items are made to order, we ask that you let us know within 24 hours of placing your order if you need to change or cancel it. After this we may have already started printing, in which case we may not be able to refund or alter the order.

Every piece is designed, 3D printed, finished and packed by us in Cumbria, UK. Designs are developed in collaboration with Lunfardo Lab.

Yes. Our shades and accessories are printed from eco-friendly PLA — a plant-based bioplastic made from renewable resources such as corn starch and sugarcane. PLA is biodegradable under industrial composting conditions, recyclable, and significantly lower-impact than traditional petroleum-based plastics.

We also use recyclable packaging wherever possible, and only print to order so we don't produce surplus stock.

Yes — we're happy to discuss wholesale, trade, or larger bulk orders for hotels, restaurants, retailers and event hire. Message us at info@printiquedecor.co.uk with details of what you're looking for.

The fastest way to reach us is by email: info@printiquedecor.co.uk. We aim to reply within 24 hours, Monday to Friday.

You can also message us on Instagram or TikTok.